Shipping Policy

At Goodboy Kitchen, we are committed to delivering fresh, nutritious meals to your furry friends promptly and reliably. Our shipping policy outlines the terms and procedures for the delivery of both subscription meals and menu card orders.

1. Subscription Deliveries:
   • Meals are delivered daily or on alternate days, depending on the chosen subscription plan.
   • Delivery schedules are determined based on the customer’s preference at the time of subscription.
   • Meals are prepared and dispatched to ensure freshness and quality upon arrival.
2. Menu Card Orders:
   • Orders placed from the menu card are delivered within 48 hours of receiving payment.
   • We operate on a just-in-time model, ensuring that each order is prepared and delivered promptly upon payment receipt.
3. Delivery Address:
   • Deliveries are made to the address specified by the customer at the time of order or subscription.
   • Customers are responsible for providing accurate and complete delivery information.
4. Delivery Issues:
   • In the event of any delivery issues, such as delays, incorrect addresses, or damaged goods, customers should contact our customer service within 24 hours of the scheduled delivery.
   • We will promptly address the issue and arrange for a replacement or adjustment as necessary.
5. Contact Information:
   • For any questions or concerns regarding deliveries, please contact our customer service team at 8978584199 or 9440693039.